Tuesday, September 07, 2010
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Frame of Reference

What We Strive To Be

Our Vision

Carewest, leading the way in innovative health care.

Our Mission

We provide specialized assessment, care and support in appropriate environments for adults who require:

  • Residential care services for complex health needs
  • Rehabilitation services to enable return to the community
  • Programs to enable community living

How We Approach Our Work

Our Principles and Values

  • 'Whole person' approach to care
  • Client choice and independence
  • Team-based service delivery
  • Ongoing quality improvement
  • Client, staff, volunteer and visitor safety
  • Continuous learning
  • Healthy, productive and collaborative work environment
  • Family and community partnerships
  • Optimum use of resources

How We Conduct Ourselves

Our Ethical Foundation

Carewest aims to develop and maintain a reputation of trust, credibility and public accountability with our clients, staff and community.

We:

  • Uphold client rights and responsibilities
  • Help clients and families deal with difficult health care choices
  • Operate with respect honesty, fairness and integrity
  • Adhere to the standards of clinical and business ethics

What We Strive To Achieve

Satisfied Clients

Provide services and foster relationships that achieve client satisfaction, positive outcomes and promote quality of life.

Targeted Service Development

Respond to changing client needs by supporting Alberta Health Services in providing accessible and sustainable quality care.

Progressive Work Environment

Promote a respectful, healthy and safe environment that supports quality improvement and customer service.

Cost-Effective Organization

Manage finances to ensure responsible and sustainable use of resources in service delivery.

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